Return & Refund Policy
Standard Returns Policy
If your selection doesn't perfectly complement your style, you may return your items within 30 days of receipt free of charge.
*Returned items will be refunded to the original payment method. Please note shipping charges are non-refundable.
The Returns Process
To begin your return, please follow these simple steps:
- Contact support@epoglory.com for your return label.
- Quote your Order Number and the specific items for return.
- Track your package via UPS.com once your label is active.
Damaged Items
Submit photos of the damage to us within 14 days of receipt with the subject line "DAMAGED".
Missing Items
Contact us with the subject line "MISSING ITEM" for immediate resolution.
Return Mailing Address
Recipient: Cuicui Zheng
Address: 3420 E Vernon Ave, Vernon, CA 90058, United States
Phone: +1 3106326265
Note: Please ensure the return label is clearly visible on the package.